Kappa logo
Kappa logo

All articles

What can I do if I didn't receive the order confirmation e-mail?Updated a year ago

In the case you did not receive the order confirmation e-mail, we suggest:

 Checking your spam folder;

 Checking which e-mail address you used to place the order;

 If you used PayPal Express Checkout to pay, please check your PayPal e-mail;

Make sure your payment was successful (see Why can't I see the order that seems already paid?)

Check your account and make sure your order has been placed on briko.com.


If you need further assistance please check the Other questions or Contact us

Was this article helpful?
Yes
No