What's the warranty on my items?Updated 21 days ago

 We guarantee service quality by submitting our products to a high standard of quality control. We guarantee that our products comply with Italian and European Union (EU) standards where applicable.

The warranty covers all products on the market for 2 years. No warranty is waived under the regulations of a different country if you reside in a country outside the EU.

If you have found defects in products purchased online within the last 2 years, please contact us with your order code and attach images of the defect.

 ⚠ Attention! If you purchased the defective item in a store, you will need to contact the seller directly.

See also What should I do if I received a defective item?