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Orders placed on <a href="//briko.com"></a><a href="//superga.com"></a>kappa.com may be shipped, based on availability, from:<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/posizione_icona-d21f22c4-3965-4923-abe0-55c4035b41f4.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Our central warehouse in Turin, Italy.<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/flag_italia-52a07a42-8930-4c8e-a550-7af42ead48f0.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Stores located in Italy.Warehouse availability may affect the choice of the courier and delivery times.<hr style="text-align: justify;"><ul style="list-style-type: circle;"><li style="font-style: italic; font-size: 14px; text-align: justify;">See also&#xA0;<a class="fr-strong" href="https://help.kappa.com/en-US/i-didnt-receive-all-the-products-why-233852">I didn&apos;t receive all the products: why?</a></li></ul><hr style="text-align: justify;"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/contact_us_blu_scuro-036700b0-2081-4988-858f-58c18d31a3c5.png" style="width: 25px;" id="isPasted" class="fr-fic fr-dii"> If you need further assistance please check the other questions or <a class="fr-strong" href="https://www.kappa.com/it/pages/contact">Contact us</a>

Orders placed on kappa.com may be shipped, based on availability, from:. Our central warehouse in Turin, Italy. Stores located in Italy. Warehouse availability may affect the choice of the courier and delivery times. If you need further assistance pl

Where will my order be shipped from?

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When will my order be shipped?

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I didn't receive all the products: why?

Some of the items of my order are shipped from stores, what does it mean?

Can I change my order?

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What can I do if I didn't receive the order confirmation e-mail?

Manage

How much does delivery cost?

What courier will deliver my order?

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Why is my order delayed?

What countries do you deliver to?

Shipping

Can I pick up my order in-store?

Which payment methods can I use for "in-store pickup" orders?

How much time do I have to collect my "in-store pickup" order?

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Can I rely on someone else to pick my order up?

Can I exchange an "in-store pickup" order?

In-store Pickup

Shipping and in-store pickup

Can I substitute/exchange one or more items?

What are the return conditions?

How can I request a return?

How much does the return costs?

How can I ship my return?

What should I do if I received a defective item?

How can I book a new pickup with TNT FedEx?

How's the refund made?

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My card is expired/blocked/disposable: how will I get my refund?

Refunds

Returns and refunds

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How can I split my purchase?

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Where will my order be shipped from?Updated a year ago