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Payment, Promo and Gifts

Which payment methods can I use?

What payment methods do you accept? You can purchase on our website using a debit, credit card, PayPal, AmazonPay. You can chose these payment methods at checkout. Which currency will I be charged in? We currently only support the following currenc

How can I activate a discount code?

If you have a coupon or a discount code, you can activate them during the chek-out. After ticking the terms and conditions box, press the Payment button. On the next page, type the code you received in the box Discount code (1) and then click on the

How can I use my BasicCard discounts or cash?

If you have any BasicCard discount or cash, they will be suggested within your shopping cart as soon as you go further with your purchase. Just click on the Apply button next to the discount/cash you want to use. Please note. BasicCard discounts/cash

Promotional codes, how to get them?

Promotional codes are sent via newsletter, subscribe now so you don't miss any!. You can subscribe to the newsletter directly from the website. At the bottom of each page, you'll find the form where you can enter your email and subscribe.

Are payments safe?

Yes. Card payments will trigger the secure servers on the website which adheres to SSL security standards. The transfer of card data is controlled and safe. The entry of sensitive data is secured with total guarantees for the customer. The site’s sec

Can I pay in installments?

At the moment, it is not possible to pay in installments directly on our website. If you pay with PayPal, you may be offered the option to split the payment; this must be managed directly through the app as the service is provided by PayPal. If you f

Can I request a non-itemised bill?

In case of no stock of the selected product in our online warehouse, it will be sent to you from our ph You must proceed with the cancellation of the order and then repeat the purchase operation. You can delete your order from the order confirmation

What currency will I be charged in?

As of now, the currency available for charging orders place on kappa.com is:. If you need further assistance please check the Other questions or Contact us

How can I use my corporate discount?

If your company has an agreement with our stores, it has provided you with a code. Go to the activation page using this link: [https://activate-privilege.basic.net/gds?shop=QlJJS08=](https://activate-privilege.basic.net/gds?shop=QlJJS08=). Enter the

My promo code isn’t working

The promo code you entered may not work due to an incorrect input (check that you have entered the right letters and numbers), specific conditions (like minimum spend), or an expiry date. If you continue to experience issues, please contact our suppo